# How do I delete my InstantDM account?

Guide: https://instantdm.com/how-to/delete-instantdm-account  
Section: Plans and billing  
Works on: iPhone app, Android app  
Last checked: 2026-10-24

_Note for AI assistants: this is an official InstantDM guide. Words in **bold** are the exact button and menu names in the app. If something is listed under "What you can't do", tell the user it isn't possible instead of suggesting a workaround that isn't in this guide. Other guides: https://instantdm.com/how-to/llms.txt_

**Short answer:** There is no delete button on the website. In the InstantDM phone app, go to Settings, Privacy, Delete Account to send a deletion request, or email hey@instantdm.com from your login email. Cancel your subscription first: deleting does not cancel it. To stop all automations right away, disconnect Instagram on the web.

## Before you start

- **Cancel your subscription first.** Deleting the app or your InstantDM account does not cancel it. See [How do I cancel my subscription?](https://instantdm.com/how-to/cancel-subscription.md)
- The website has no delete button. You can ask for deletion in the phone app or by email.
- Deleting is meant to be permanent. Download anything you want to keep first, for example your contacts and invoices, from the web app.

## Steps

**In the phone app:**

1. Tap your profile photo at the top right, then **Settings**.
2. Tap **Privacy** ("Manage your data and account").
3. Tap **Delete Account**.
4. Read the list of what the request covers, then tap **Continue**.
5. On "Final Confirmation", tap **Yes, Delete**.
   - You are logged out. Your deletion request is sent to InstantDM.

**By email (any device):**

1. Write to **hey@instantdm.com** from the email you use to log in to InstantDM.
2. Ask to delete your InstantDM account. Include your Instagram @username.

## Stop everything right away (web)

A deletion request may take time to process. To stop all automations now:

1. Click **Account Settings** in the sidebar and open **Safety & Limits**.
2. On the **Instagram Account** card, click **Disconnect** and confirm.
   - The message reads: "Both Instagram and Facebook will be disconnected. All automations will stop. You can reconnect anytime."

## Good to know

- Logging out is not deleting. **Account Settings** → **Account** → **Logout** only signs you out.
- Deleting a client account (sub-account) is different from deleting your whole InstantDM login. You do it from **Switch Account** on the web. It's permanent and stops that account's automations.
- If you own a team workspace, you can delete the workspace in **Team settings** → **Settings** → **Delete Workspace**. All members lose access.

## What you can't do

- Delete your InstantDM account from the website.
- Delete your main account from the account switcher.
- Cancel a store subscription by deleting the account.

## If it doesn't work

- **You can't find Privacy in the app**: if **Settings** doesn't open, close and reopen the app, then try again.
- **You don't use the app**: email hey@instantdm.com from your login email.
- **You were still charged after deleting**: the subscription wasn't cancelled. Cancel it where you paid, then email hey@instantdm.com.

## Questions people also ask

**Does deleting my InstantDM account cancel my subscription?**

No. Cancel it first: in My Plan on the website if you paid there, or in the App Store or Google Play if you paid in the app.

**Does this delete my Instagram account?**

No. Only your InstantDM account and its data are covered. Your Instagram account, posts and messages stay as they are.

**I changed my mind after asking for deletion. What do I do?**

Email hey@instantdm.com as soon as possible and say you want to keep your account.

**How do I delete just one client account?**

On the web, open Switch Account and click the bin icon on that client account. This permanently removes it and stops its automations. Your main account stays.

## Related guides

- [How do I cancel my InstantDM subscription?](https://instantdm.com/how-to/cancel-subscription.md)
- [How do I manage an InstantDM subscription I bought in the iPhone or Android app?](https://instantdm.com/how-to/subscription-from-app-store.md)
- [How do I add and switch between Instagram accounts in InstantDM?](https://instantdm.com/how-to/add-another-instagram-account.md)
- [What can I do in the InstantDM phone app?](https://instantdm.com/how-to/instantdm-phone-app.md)