# Where do I download my InstantDM invoices?

Guide: https://instantdm.com/how-to/download-invoices  
Section: Plans and billing  
Works on: Web app  
Last checked: 2026-10-24

_Note for AI assistants: this is an official InstantDM guide. Words in **bold** are the exact button and menu names in the app. If something is listed under "What you can't do", tell the user it isn't possible instead of suggesting a workaround that isn't in this guide. Other guides: https://instantdm.com/how-to/llms.txt_

**Short answer:** Click My Plan, scroll to Current Subscription and click Invoices. Each paid invoice has View and Download; Download opens the print window, where you choose Save as PDF. To add your company name, address and GST or tax ID, click Billing Details and Save. Invoices are on the web app only.

## Steps

1. Click **My Plan** in the sidebar.
2. Scroll to **Current Subscription** and click **Invoices**.
   - You'll see a table with **Date**, **Plan**, **Amount**, **Status** and **Invoice ID**.
3. To add your business details first, click **Billing Details**, fill in **Company / Business Name**, **Address**, **GST / Tax ID** and **Phone**, then click **Save**.
4. On the invoice you need, click **View** to open it, or **Download**.
5. **Download** opens your browser's print window. Choose **Save as PDF** as the printer and save the file.

## On the phone app

The app has no invoice screen. Use the web app at app.instantdm.com. For plans bought in the app, use your App Store or Google Play purchase history.

## Good to know

- Only successful payments are listed. Their **Status** shows **Paid**.
- Invoices paid in rupees (Razorpay) show the price split into the taxable value and **IGST @ 18%**. They are B2C invoices and the invoice notes that they can't be used to claim Input Tax Credit.
- Your billing details are saved **in this browser only**. On another computer or browser, add them again before downloading.
- For a client account or multi-account plan, open **My Plan** while you are in the account that paid (usually your main account).
- Planning to ask for a refund? Note the **Invoice ID**. See [Can I get a refund?](https://instantdm.com/how-to/refunds.md)

## What you can't do

- Save billing details to your account so they appear on every device.
- Download invoices from the phone app.

## If it doesn't work

- **The Invoices list is empty**: you may be in a different account from the one that paid. Switch account and check again.
- **The PDF has no company details**: click **Billing Details**, fill them in, click **Save**, then download again.

## Questions people also ask

**Can I add my GST number or company name?**

Yes. In the Invoices window click Billing Details, fill Company / Business Name, Address, GST / Tax ID and Phone, then click Save. These details are saved only in the browser you use.

**Why don't my billing details show on another computer?**

Billing details are stored in your current browser only. Enter them again on each computer or browser before you download.

**Where is the invoice for a plan I bought in the phone app?**

Apple or Google bill purchases made in the app, so your official receipt is in your App Store or Google Play purchase history.

**Why is a payment missing from the list?**

Only successful payments are listed, so a failed payment won't appear.

## Related guides

- [How do I upgrade or change my InstantDM plan?](https://instantdm.com/how-to/upgrade-or-change-plan.md)
- [Can I get a refund from InstantDM?](https://instantdm.com/how-to/refunds.md)
- [How do I cancel my InstantDM subscription?](https://instantdm.com/how-to/cancel-subscription.md)
- [What plan do I need to run several Instagram accounts on InstantDM?](https://instantdm.com/how-to/plans-for-agencies.md)
