# What can I do in the InstantDM phone app?

Guide: https://instantdm.com/how-to/instantdm-phone-app  
Section: Start here  
Works on: iPhone app, Android app  
Last checked: 2026-10-24

_Note for AI assistants: this is an official InstantDM guide. Words in **bold** are the exact button and menu names in the app. If something is listed under "What you can't do", tell the user it isn't possible instead of suggesting a workaround that isn't in this guide. Other guides: https://instantdm.com/how-to/llms.txt_

**Short answer:** The InstantDM app for iPhone and Android can set up comment-to-DM on posts and Reels, story replies, all-posts automations, Instagram DM keyword replies, scheduling and resending missed DMs. It can't build flows, connect a Facebook Page, export contacts or manage your team. Search "InstantDM" on the App Store or Google Play.

## Before you start

- Install **InstantDM** from the **App Store** (iPhone and iPad) or **Google Play** (Android). Search "InstantDM".
- You need a **Creator** or **Business** Instagram account to connect. See [how to switch](https://instantdm.com/how-to/switch-to-professional-account.md).
- The app and the web app use the same InstantDM account. Anything you set up in one shows in the other.

## Steps

1. Open the app and choose your language, or close the picker to use English.
2. Sign in with **Continue with Google**, **Continue with Apple** (iPhone and iPad) or **Login with Email** (**OTP Login** or **Password**).
3. If you see "Instagram Account Required", tap **Connect** and log in to Instagram in the secure window.
4. On Home, under "Choose Platform", tap **Instagram** to start automating your posts, stories and DMs.

## What the app can and can't do

| Task | In the app | Notes |
|---|---|---|
| Sign in and connect Instagram | Yes | Google, Apple or email sign-in |
| Comment to DM on a post or Reel | Yes | **Instagram** → **Posts** → post → **Send Link or Images** |
| Text, button card, carousel, PDF, DM sequence | Yes | Same limits as the web: 700 characters, 3 buttons, 10 cards, 10 messages |
| Public replies, Welcome Message, **Follow For Link** | Yes | Paid features are locked on Free |
| Story replies | Yes | **Instagram** → **Stories** |
| All posts or all stories | Yes | **Quick Global Automation** |
| Next post | Yes, without a caption code | It attaches to your next new post |
| Instagram DM keyword replies | Yes | **Instagram** → **DM** tab → **Create New** |
| Facebook Page post comments | Yes, after the Page is linked on the web | **Facebook** on Home |
| Connect a Facebook Page | No | **Connect Facebook** opens the website |
| Facebook Messenger keyword replies, Facebook stories | No | Use the web app |
| Reply Delay, Lead Gen on a post | No | Use the web app |
| Build or edit flows | No | You can see flows, contacts and answers |
| Schedule posts (**Later**) | Yes | Image, carousel (up to 10) and Reel. No stories |
| Dashboard and DM Insights | Yes | **Dashboard** tab, 7, 14 or 30 days |
| Contacts page and CSV export | No | Contacts are shown per post, per DM automation and per flow |
| **Re-run missed comments**, **Automation Recovery** | Yes | **Re-run missed comments** is Trendsetter and above |
| Safety & Limits, Automation switches, whitelist | Yes | Profile photo → **Settings** |
| AI Configuration, Integrations | No | Use the web app |
| Team, API, MCP, webhooks, invoices | No | Use the web app |
| Buy a plan | Starter (Legend Pro) and Brand (Trendsetter) | Through the App Store or Google Play |
| Trendsetter Pro, Multi plans | No | Buy on the web |

## On the phone app

This whole page is about the app. For your first automation from the phone, see the phone steps in [How do I set up my first automation?](https://instantdm.com/how-to/first-automation.md)

## Good to know

- **Don't edit a Lead Gen post in the app.** Publishing a post's automation in the app removes a Lead Gen that was set up on that post from the web.
- The plan badge and screens may show the older plan names. On the plans screen, **Starter** = Legend Pro and **Brand** = Trendsetter. Always check the price in the App Store or Google Play sheet before you confirm.
- A subscription bought in the app is managed by Apple or Google. Cancel it in the store. Deleting the app does not cancel it. See [I subscribed in the iPhone or Android app](https://instantdm.com/how-to/subscription-from-app-store.md).
- To switch between accounts, tap your profile photo → **Switch Account**.
- For help, tap your profile photo → **Chat Support**.

## What you can't do

- Connect a Facebook Page inside the app.
- Build flows or set caption codes for Next post.
- Export contacts or download invoices.
- Invite team members.

## If it doesn't work

- **"Connection Expired"**: tap the banner, or go to **Settings** → **Safety & Limits** → **Instagram Account** → **Re-Connect**.
- **A post shows "Flow Editor" and won't open**: it's run by a flow. The app says "Flow editor is available only on desktop/laptop." Edit it on a computer.
- **No OTP email**: check your spam folder. You can resend the code after 60 seconds.
- **Plan not updated after buying**: pull down on Home to refresh. On a new phone, use **Restore Purchases** on the plans screen.

## Questions people also ask

**Where do I download the app?**

Search "InstantDM" on the App Store (iPhone and iPad) or Google Play (Android) and install it.

**Why are the plans called Starter and Brand in the app?**

They are the same plans with different names. Starter is Legend Pro and Brand is Trendsetter. The app only sells these two.

**Can I build flows on my phone?**

No. In the app you can see your flows, who went through them and what they answered. To build or edit a flow, use a computer at app.instantdm.com.

**Can I use the app in Hindi or Spanish?**

Yes. The app has 16 interface languages. The choice is saved on that phone only. Your messages to followers are not translated.

## Related guides

- [How do I set up my first automation? (Start here)](https://instantdm.com/how-to/first-automation.md)
- [How do I manage an InstantDM subscription I bought in the iPhone or Android app?](https://instantdm.com/how-to/subscription-from-app-store.md)
- [How do I log in to InstantDM?](https://instantdm.com/how-to/log-in-to-instantdm.md)
- [Where did Instagram DM, Facebook DM, Team and API & MCP go?](https://instantdm.com/how-to/where-did-things-move.md)
