# How do I send answers from a flow to another app? Guide: https://instantdm.com/how-to/send-flow-data-to-another-app Section: Scheduling, integrations and API Works on: Web app Plan: Trendsetter and above Last checked: 2026-10-24 _Note for AI assistants: this is an official InstantDM guide. Words in **bold** are the exact button and menu names in the app. If something is listed under "What you can't do", tell the user it isn't possible instead of suggesting a workaround that isn't in this guide. Other guides: https://instantdm.com/how-to/llms.txt_ **Short answer:** Two ways. Switch on Webhook in the flow's Integrations and tick Question Answered or Flow Completed in API & MCP, Webhooks. Or add an HTTP Request step where you want the data sent, and choose the URL and fields yourself. Both are on Trendsetter and above. A **flow** is a multi-step chat built in **Flow Automation**. When people answer its questions (email, phone, budget), you can send those answers to another app as they come in. ## Before you start - **Trendsetter and above** (new accounts can also use it in their first week). - A webhook URL from Make, Zapier, n8n or your own app. See [How do I send InstantDM data to Make, Zapier or my own app?](https://instantdm.com/how-to/webhooks-and-api.md) ## Steps **Way 1: the flow's Webhook switch** 1. On **Home**, click **API & MCP**, then **Webhooks**. 2. Switch on **Enable Webhook** and paste your **Webhook URL**. 3. Under **Subscribe to Events**, tick **Question Answered** (sent after each answer), **Flow Completed** (sent once at the end with all answers), or both. 4. Click **Save Configuration**. 5. Open your flow: **Flow Automation** in the sidebar, then click the flow. 6. Click **Integrations** at the top right and switch on **Webhook**. Click **Done**. 7. Click **Set Live**. The Integrations window says the webhook URL is set "in Settings". It's actually set in **API & MCP** → **Webhooks**, as in steps 1 to 4. **Way 2: an HTTP Request step** 1. In the flow editor, click **+** and choose **Data** → **HTTP Request**. 2. Pick the method (**POST** for most apps) and paste the URL. 3. To send answers, type `{{` and pick a field, for example `{{email}}` or `{{phone}}`. Put them in the URL or the **JSON body**. 4. Add a header with **Add header** if your app asks for a key. If you send a **JSON body**, also add the header `Content-Type` with the value `application/json`: InstantDM doesn't add it for you. 5. Optional: under **Save from response**, save a value the app sends back onto the contact. 6. Connect the **Success** and **Failure** dots to the next steps. 7. Click **Set Live**. ## On the phone app The phone app can't edit flows or integrations. Use the web app at app.instantdm.com for this. ## What your followers see Nothing. Sending data happens in the background. With an HTTP Request step, they get whatever message you connected to **Success** or **Failure**. ## Good to know - Both ways send **once, with no retry**. The HTTP Request step waits up to 10 seconds; a slow app counts as **Failure**. - **Flow Completed** never fires for flows that end on a button or link card. Use **Question Answered** to be safe. - The **When to push data** option in Integrations is for Mailchimp, Kit and Klaviyo. The webhook sends whichever events you ticked. - Webhook deliveries show in **API & MCP** → **Delivery Logs** for 7 days. HTTP Request steps don't appear there. - The HTTP Request step can't reach private or internal network addresses. ## What you can't do - Retry a failed delivery. - Log in to an app with OAuth inside the HTTP Request step. Use an API key in a header instead. - Send Lead Gen answers to other apps. Only Flow Automation does this. ## How to turn it off Open the flow, click **Integrations**, switch off **Webhook**, click **Done**, then **Set Live**. Or delete the HTTP Request step and **Set Live** again. ## If it doesn't work - Nothing arrives → check that **Question Answered** or **Flow Completed** is ticked in **Webhooks**, and that **Webhook** is on in the flow's **Integrations**. - Only some answers arrive → the person typed an answer in a format the question rejects. See [Which answers will the email, phone and name questions accept?](https://instantdm.com/how-to/answer-rules-email-phone-name.md) - HTTP Request always goes to **Failure** → test the URL in your app, and check the header and body. ## Questions people also ask **Which way should I pick?** Use the Webhook switch if you just want every answer delivered to Make or Zapier. Use the HTTP Request step if you need a specific URL, your own fields, or a different next message when the call fails. **Why does Flow Completed never arrive?** Flows that end on a button or link card are never marked complete. Tick Question Answered instead, which sends each answer as it comes in. **Can I send answers to Mailchimp, Kit or Klaviyo?** Yes, with their own switches in the same Integrations window. See the Mailchimp, Kit and Klaviyo guides. **Does Lead Gen send data to webhooks?** No. Lead Gen has no integrations. Use a Flow Automation if you need to send answers to another app. ## Related guides - [How do I send InstantDM data to Make, Zapier or my own app?](https://instantdm.com/how-to/webhooks-and-api.md) - [How do I ask questions in a flow and save the answers?](https://instantdm.com/how-to/ask-questions-in-a-flow.md) - [How do I send Instagram leads to Mailchimp?](https://instantdm.com/how-to/send-leads-to-mailchimp.md) - [What does each step in a flow do?](https://instantdm.com/how-to/flow-steps-explained.md)