Text Message Template
The simplest and most common DM type — send plain text messages with links, emoji, and optional link tracking.
What Is the Text/Link Template?
The Text/Link template is the default DM reply type in InstantDM. When someone triggers your automation (by commenting a keyword, replying to a story, etc.), they receive a plain text DM. If your message contains a URL, Instagram automatically renders a link preview inside the conversation.
This is the go-to template for most automations: sending links, discount codes, short messages, or any text-based content.
When to Use Text/Link
- Sending a link to a landing page, product, or resource
- Sharing a discount code or coupon
- Sending a short thank-you or welcome message
- Delivering text-based content (tips, quotes, instructions)
- Any automation where you just need a simple message
How to Set Up a Text Message
- Open your post automation panel (click Automate on any post).
- In the DM Reply section, select Text/Link as the reply type (this is the default).
- Type your message in the text area. You can include:
- Plain text with emoji
- Line breaks (press Enter)
- URLs — Instagram will auto-generate a link preview
- Click Save to activate.
Message Randomization (Coming Soon)
Message randomization for DM text — adding multiple variations so InstantDM picks one at random for each user — is coming soon to the Text/Link template.
Today, randomization is already available for comment replies: add several reply texts and InstantDM rotates through them at random so your public replies don't look repetitive.
Link Tracking
When you enable link tracking, InstantDM automatically:
- Shortens all URLs in your message to tracked short links
- Records every click with timestamp, user, and source
- Shows click analytics in your dashboard
This lets you measure how many people actually opened the link you sent. You can also use this data to trigger follow-up messages for users who didn't click.
Link Preview in DMs
When your text message contains a URL, Instagram automatically fetches and displays a link preview card below your message. This includes the page title, description, and thumbnail image from the destination URL.
Tip: Make sure your landing page has proper Open Graph meta tags (og:title, og:description, og:image) for the best-looking link preview in DMs.
Character Limit
InstantDM text messages support up to 700 characters. The editor shows a live character counter in the text area so you can see how much space you have left.
If you need to send longer content, consider:
- Using a DM Sequence to split content across multiple messages
- Sending a PDF attachment with the full content
- Linking to a full article or page
Best Practices
- Keep it short. DMs that are 1–3 sentences perform best. Get to the point quickly.
- Use emoji sparingly. One or two emoji add personality. A wall of emoji looks spammy.
- Vary your comment replies. Add 2–3 comment reply variations so your public replies look natural.
- Include a clear CTA. Tell the user what to do: "Click the link", "Reply YES", "Check your email".
- Enable link tracking. Always track links so you can measure performance and trigger follow-ups.
Plan Requirements
| Feature | Required Plan |
|---|---|
| Text/Link template | All plans (Free and above) |
| Message randomization | Coming soon |
| Link tracking | All plans — enable the link tracking toggle per message |
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