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Meta Business Partner
100% Official API
Audience Intelligence
Organize Your Audience on Autopilot
Stop guessing who your leads are. Automatically tag users based on their interests and actions.
Turn a chaotic inbox into a segmented powerhouse. Use our Flow Builder to add tags instantly when a user clicks a button, replies with a keyword, or completes a purchase.
- Tag by Interest (e.g., "Interested in Course")
- Tag by Behavior (e.g., "Clicked Link")
- Tag VIPs and Customers Automatically
Intelligent Contact Sorting
Lead Gen
Manual Followup
Closed Won
Simple Setup
How It Works
1
Create a Tag
Define your tags in the settings. Examples: "Lead", "Newsletter Sub", "Booked Call".
2
Add to Flow
Drag the "Add Tag" action into any automation flow. Place it after specific triggers or buttons.
3
Segment & Target
Filter your audience by tags to send ultra-targeted broadcast messages that convert.
Perfect For...
Building a smarter, cleaner contact list.
Lead Qualification
Tag users who ask about pricing as "Hot Lead" so your team can prioritize following up.
Customer Segmentation
Keep support queries separate from sales inquiries. Tag users based on the nature of their message.
Event Tracking
Tag everyone who registers for your webinar or event to send them specific reminders.
Frequently Asked Questions
How many tags can I create?
You can create unlimited tags on any plan. Organizing your audience should never be restricted.
Can I remove tags automatically?
Yes, you can use the 'Remove Tag' action within any flow. For example, remove the 'Lead' tag once they make a purchase and add a 'Customer' tag.
Do tags sync with external CRMs?
Yes! When you connect InstantDM to Zapier or other integrations, the tags are passed along, allowing you to trigger external emails or workflows.
Can I filter my inbox by tags?
Absolutely. In the Live Chat view, you can filter conversations to only show users with specific tags, making it easy to prioritize VIPs.
Start Organizing Your Audience
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