Refund Policy

No Refund Policy for Instant DM

Welcome to Instant DM, where we offer a powerful automated direct messaging solution for Instagram. We value your business and are committed to providing you with exceptional service and a product that helps you connect with your audience efficiently. As part of our commitment to transparency, we want to make our refund policy clear so that you can make informed decisions before purchasing.

Final Sale Policy : All purchases of Instant DM are considered final. Once a payment has been made, there are no refunds, exchanges, or cancellations. This policy applies to all plans, including any one-time purchases, subscriptions, and add-ons. By completing your purchase, you acknowledge and agree to this no-refund policy.

The reason for this policy is that Instant DM is a digital product, delivered immediately after purchase, and provides instant access to premium features. Due to the nature of digital services, it is not possible to revoke access once a purchase is completed, and therefore, refunds cannot be granted.

Evaluate Before You Buy : We understand that purchasing a product is a big decision. To help you make the right choice, we encourage potential customers to: Fully review our product features, limitations, and benefits. Take advantage of any free trial or demo (if available) before committing to a paid plan. Contact our sales or support team with any questions you may have prior to purchasing.

Product Support and Customer Satisfaction At Instant DM, customer satisfaction is our priority. While we do not offer refunds, we are committed to resolving any issues that may arise. If you encounter any technical difficulties, feature malfunctions, or general issues with the product, please contact our support team immediately. Our support team can be reached at ssk@instantdm.com, and we will do our best to provide a prompt and effective resolution to your concerns. We want to ensure that your experience with Instant DM is as smooth and beneficial as possible. Changes to This Policy Instant DM reserves the right to modify or update this No Refund Policy at any time. Any changes will be posted on this page, and it is your responsibility to review this page periodically to stay informed of any updates. Your continued use of Instant DM following any changes to this policy constitutes your acceptance of those changes.

Contact Us If you have any questions about our refund policy or require further assistance, please do not hesitate to contact us: Email: ssk@instantdm.com Thank you for choosing Instant DM. We appreciate your understanding and look forward to helping you grow your business with our platform.

Frequently Asked Questions

We know you have few questions

Find quick answers to the most common questions about our platform

Is InstantDM a Meta-verified Instagram automation tool?

Yes, Instant DM is a verified tech provider, has been granted advanced access to manage instagram and related tools from meta, mainly we're approval by Meta/Facebook.

Is my Insta account safe with InstantDM?

Yes, InstantDM is verified tech provider by meta, so your data is safe and secured with multi level encryption even in REST

Do i need to share my instagram password?

No, we wont ask for instagram password.

Is there a support team or help center available?

Yes, our support team avialbe via email, instagram and whatsapp.

Does InstantDM offer analytics or reports?

Yes, InstantDM provides deep analytics to help you optimize your campaigns. You can track click-through rates (CTR), link opens, city-based audience data, and even see your followers’ most active times. These insights help you send the right message at the right time for maximum engagement and conversions.

Can I create keyword-based auto-replies in DMs?

Yes, with InstantDM you can set up keyword-based DM triggers to automatically respond when someone messages you or comments using specific words or phrases. For example, you can reply with a discount code when someone says “promo” or send a product link when they ask for “price”. It’s a powerful way to engage leads, handle FAQs, and boost conversions without manual effort.

Can I collect emails using InstantDM on Instagram?

InstantDM allows you to collect valuable user data directly through automated DM flows, including email addresses, WhatsApp numbers, location, feedback, and more. You can customize your flows to capture the details that matter most to your business — no website or external forms needed.

Is InstantDM free?

Yes, InstantDM have free plan to support creators growth.

Feel free to mail us for any enquiries : ssk@instantdm.com

Frequently Asked Questions

We know you have few questions

Find quick answers to the most common questions about our platform

Is InstantDM a Meta-verified Instagram automation tool?

Is my Insta account safe with InstantDM?

Do i need to share my instagram password?

Is there a support team or help center available?

Does InstantDM offer analytics or reports?

Can I create keyword-based auto-replies in DMs?

Can I collect emails using InstantDM on Instagram?

Is InstantDM free?

Feel free to mail us for any enquiries : ssk@instantdm.com

Frequently Asked Questions

We know you have few questions

Find quick answers to the most common questions about our platform

Is InstantDM a Meta-verified Instagram automation tool?

Yes, Instant DM is a verified tech provider, has been granted advanced access to manage instagram and related tools from meta, mainly we're approval by Meta/Facebook.

Is my Insta account safe with InstantDM?

Yes, InstantDM is verified tech provider by meta, so your data is safe and secured with multi level encryption even in REST

Do i need to share my instagram password?

No, we wont ask for instagram password.

Is there a support team or help center available?

Yes, our support team avialbe via email, instagram and whatsapp.

Does InstantDM offer analytics or reports?

Yes, InstantDM provides deep analytics to help you optimize your campaigns. You can track click-through rates (CTR), link opens, city-based audience data, and even see your followers’ most active times. These insights help you send the right message at the right time for maximum engagement and conversions.

Can I create keyword-based auto-replies in DMs?

Yes, with InstantDM you can set up keyword-based DM triggers to automatically respond when someone messages you or comments using specific words or phrases. For example, you can reply with a discount code when someone says “promo” or send a product link when they ask for “price”. It’s a powerful way to engage leads, handle FAQs, and boost conversions without manual effort.

Can I collect emails using InstantDM on Instagram?

InstantDM allows you to collect valuable user data directly through automated DM flows, including email addresses, WhatsApp numbers, location, feedback, and more. You can customize your flows to capture the details that matter most to your business — no website or external forms needed.

Is InstantDM free?

Yes, InstantDM have free plan to support creators growth.

Feel free to mail us for any enquiries : ssk@instantdm.com