New Instagram DM automation features, improvements, and fixes. We ship fast so you can sell faster.
Push Instagram DM leads directly into Mailchimp, Kit (ConvertKit), or Klaviyo — no Make.com or Zapier in the middle. Paste your API key once in Account Settings → Integrations, then toggle the integration on any flow from the flow editor. When a contact answers the email question, InstantDM upserts them into your audience with name and phone bundled in.
Learn moreNew 'When to push' control in the flow editor's Integrations modal lets you pick On flow completion (one clean push per lead at the end — the default) or Each answer (real-time updates after every question). Applies to Mailchimp, Kit, and Klaviyo. Webhook continues to fire on its own event triggers.
When the AI Reply node captures a new email, name, or phone from a conversation, InstantDM immediately pushes that lead to your configured Mailchimp, Kit, or Klaviyo. Flows containing an AI Reply node automatically lock to per-answer mode, since AI conversations are open-ended and don't have a deterministic completion event.
Learn moreConnect your DeepSeek API key in Account Settings → AI Configuration and pick DeepSeek V4 Flash (fast, dual-mode chat + reasoning) or V4 Pro (heavier reasoning for complex tasks) in the AI Reply node. DeepSeek is OpenAI-compatible, dramatically cheaper than GPT-5 or Claude, and now supported end-to-end inside InstantDM.
Learn moreBring your team on board. Invite team members to configure automations and access the live inbox chat — all from one shared workspace.
Post-level dashboards are back — see performance metrics per post. Now with contact export support so you can download your leads anytime.
Collect emails, phone numbers, and customer information without building complex flows. Just a few clicks and you're set — no flow editor needed.
With Meta's new File in DM support, you can now send PDFs directly in DMs without sending a link. Whether it's a GAMMA presentation, Canva design, e-commerce brochure, or anything else — just attach and send.
Update Account Name, Disconnect Facebook Page, and Delete Contacts. You can now delete contacts directly in the flow editor to keep your flows clean.
InstantDM now supports ChatGPT alongside Claude for Instagram DM automation. Choose your preferred AI model to handle conversations, qualify leads, send follow-ups, and answer FAQs — all on autopilot. Switch between models anytime from your dashboard.
Learn moreMeet your new AI-powered Instagram assistant. Claude handles DM enquiries, automated follow-ups, lead tagging, and lead qualification — all on autopilot. From answering customer questions to nurturing prospects, Claude takes care of everything so you can focus on creating.
Learn moreWhen you're actively chatting with a potential client and they accidentally send a trigger word mid-conversation, this new setting prevents the flow from firing. Configure it based on message window (last 10 or 20 messages) and chat recency (10 mins ago, 20 mins ago) — fully customizable per automation.
Previously we supported 'message contains' matching, which could accidentally trigger automations mid-conversation. Now you can enable exact match mode so the trigger only fires when the entire message is the keyword — no more false triggers.
Auto-DM viewers who comment keywords during your Instagram Live streams. Available in both Quick and Flow automation modes — send a single link instantly or build full multi-step funnels with follow-ups.
Learn moreAdded support to normalize Arabic comment detection. InstantDM now correctly matches Arabic keywords and triggers replies without any issues — no manual workarounds needed.
Some regions and users had issues with Stripe payments or prefer PayPal for international transactions. You can now subscribe to InstantDM directly via PayPal.
Purchase or manage your InstantDM subscription directly from the Google Play and iOS apps. No browser redirects, no payment hassle — just tap and subscribe.
Instagram recently started blocking DMs to users who don't follow you. We built a workaround — when a DM fails, InstantDM automatically replies to their comment with a customizable message like 'Follow me to get the link' or 'Send me this reel to get the link'. The reply text and link are fully customizable per automation.
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