finally an automation system that work smoothly, easy to manage and very responsive customer service.
InstantDM support is why I recommend them so much. Many apps and platforms give the same features but very few can give personalized support AND have great features… InstantDM has it all and I can’t recommend them enough. I get support via email and WhatsApp and that is very comforting.
A DM tool, an AI bot builder, a workflow app, an open-in-app link tool and a scheduler add up fast. InstantDM does all five jobs. Vendor prices are as listed on their sites, billed yearly where offered; see the full comparison.
Plans
Start free, automate without per-contact fees, and move up when your audience or account portfolio needs more speed and control.
Explore the basics
Build your first automations and see how InstantDM fits your workflow.
free forever
For creators and small businesses
Core Instagram and Facebook automation with lead capture and post scheduling.
per month, billed yearly
For fast-growing accounts
The Flow Editor, AI agent, ads automation, API access, and higher throughput.
per month, billed yearly
For high-volume businesses
Remove hourly limits and get the strongest safety, processing, and support tier.
per month, billed yearly
Try it first
The Free plan covers 500 DM automations a month with no credit card. Paid plans come with a 7-day free trial, so you can test the bigger features before you pay.
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Full plan details
Every feature, every limit, and exactly which plan unlocks it.
| Feature | Free | Legend Pro | Trendsetter Most popular | Trendsetter Pro |
|---|---|---|---|---|
| Usage and limits How much you can send and how fast. | ||||
| DM automations per month | 500 | Unlimited | Unlimited | Unlimited |
| Automations per hour | Up to 800 | Up to 800 | Up to 2,000 | No hourly limit |
| Instagram accounts | 1 | 1 | 1 | 1 |
| Automated posts | 5 | Unlimited | Unlimited | Unlimited |
| Trigger words per automation | 3 | Unlimited | Unlimited | Unlimited |
| Public reply variations per automation | 3 | Unlimited | Unlimited | Unlimited |
| Next-post automations waiting | — | 10 | 25 | Unlimited |
| No per-contact fees | ||||
| DMs sent without InstantDM branding | — | |||
| Instagram triggers What can start an automation on Instagram. | ||||
| Comment-to-DM on posts and Reels | ||||
| Exact-word trigger matching | ||||
| All-comments trigger | — | |||
| DM keyword automation | — | |||
| Story reply automation | — | |||
| One automation for all posts and stories | — | |||
| Next-post automation | — | |||
| Instagram Live comment automation | — | |||
| Post shared to your DM | — | |||
| Copy an automation from a previous post | — | |||
| Boosted Reels automation | — | — | ||
| Meta Ads comment automation | — | — | ||
| Comment polling for posts Instagram skips, 3 posts at a time | — | — | ||
| Facebook Automation for a connected Facebook Page. | ||||
| Facebook Page post and Reel comment-to-DM | — | |||
| Messenger flows | — | — | ||
| Messages and replies What the automation can send. | ||||
| Text and link DMs | ||||
| Variables such as {{username}} | ||||
| Public comment replies | ||||
| AI comment reply variations | ||||
| Button cards and carousels | — | |||
| Product message templates | — | |||
| PDF and file messages | — | |||
| Image messages | — | |||
| Welcome message before the content | — | |||
| Follow-before-link gate | — | |||
| Reply delay | — | |||
| DM sequences, up to 10 messages | — | |||
| Flow Editor The visual builder for multi-step conversations. Desktop only. | ||||
| Visual Flow Editor | — | — | ||
| Flow templates | — | — | ||
| Build a flow with AI | — | — | ||
| AI agent node with your own OpenAI, Claude, Gemini or DeepSeek key | — | — | ||
| Question nodes with answer validation | — | — | ||
| Condition branches on tags, fields and follower status | — | — | ||
| Delays and follow-ups, up to 24 hours | — | — | ||
| Followers Check node | — | — | ||
| Randomizer for A/B splits, up to 4 branches | — | — | ||
| HTTP Request node | — | — | ||
| Custom fields with the Set Field node | — | — | ||
| Add and remove tags inside a flow | — | — | ||
| Start another flow | — | — | ||
| Share a flow | — | — | ||
| Send leads to Mailchimp, Kit and Klaviyo | — | — | ||
| Human takeover to pause the AI for one contact | — | — | ||
| Leads and contacts Capturing and managing the people you talk to. | ||||
| Email, phone and name capture in DM | — | |||
| Inbox with live chat | — | |||
| Contacts list with search and filters | — | |||
| Contact tags | — | |||
| Export contacts to CSV | — | |||
| Exclude a contact from all automation | — | |||
| Scheduling and link tools Publishing and the links you share. | ||||
| Schedule posts, Reels and carousels with AutoDM | — | |||
| Open-in-app link generator | ||||
| DM link generator | ||||
| Analytics Seeing what your automations are doing. | ||||
| Basic performance dashboard | ||||
| DM Insights for high-value DMs | ||||
| Audience city analytics | — | |||
| Advanced dashboard | — | — | ||
| Link-open analytics | — | — | ||
| Safety and reliability Controls that keep the account healthy at volume. | ||||
| Built on Meta's official API | ||||
| Adjustable hourly limit | ||||
| Automation Recovery: resend failed automations for 30 days | ||||
| Re-run missed comments on a post | — | — | ||
| Email alerts when automation stops or errors | ||||
| Smart Mode: pauses public replies past the hourly comment limit | — | — | ||
| Viral Mode activator | — | — | ||
| DM queues and overload handling | — | — | ||
| Advanced account safety | — | — | — | |
| Smart slowdown mode | — | — | — | |
| Priority processing | — | — | — | |
| Integrations Connecting InstantDM to the rest of your stack. | ||||
| API access | — | — | ||
| Send Message and Comment Reply API | — | — | ||
| Webhooks for comments, DMs, story replies and flow events | — | — | ||
| MCP server for Claude and other AI assistants | — | — | ||
| Apps and support Where you use InstantDM and how you get help. | ||||
| Web app | ||||
| iOS and Android apps | ||||
| Email support | ||||
| WhatsApp support | — | — | — | |
“Unlimited” refers to the plan's monthly automation allowance. Platform throughput and Meta's own messaging rules still apply.
Reviews
From 28 reviews, checked October 5, 2026. The quotes below are copied from the reviews as written. Read all of them on Trustpilot.
★★★★★Quick and patient support, and the automation itself runs reliably.
★★★★★Excellent service that costs significantly less than its competitors. With a single subscription, I can manage three different accounts.
★★★★★We have moved our business from Manychat to InstantDM. I am getting the same product at one-third of the price I was paying to Manychat.
★★★★★Super helpful and super reasonable pricing. Will stick around for sure, would highly recommend.
★★★★★Everything's great, and the pricing is very affordable.
★★★★★Great product, but even more importantly, great people behind the product.
Included across paid plans
Grow your audience and keep collecting leads without paying for every saved contact.
Combine keywords, questions, links, follow gates, delays, and follow-ups in one workflow.
Understand automation activity and move to advanced analytics when your operation needs it.
Automations run through Meta's official infrastructure, with higher tiers adding more safety controls.
Questions, answered
Still deciding? Start free and upgrade only when you need more capacity.
Create your free accountThere is no monthly automation cap on the paid single-account plans. Legend Pro and Trendsetter have hourly throughput limits; Trendsetter Pro removes the InstantDM hourly limit. Meta platform rules still apply to every plan.
Yes. The Free plan does not require a credit card. Paid plans also include a 7-day free trial.
Choose Multi Starter or Multi Pro when you need to manage separate Instagram or Facebook accounts for multiple brands, clients, or team workspaces from one subscription.
API, webhook, and MCP access are included with Trendsetter, Trendsetter Pro, Multi Starter, and Multi Pro.
Yes. You can move to a different plan as your automation volume, feature needs, or number of managed accounts changes.
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