No Refund Policy for Instant DM

Welcome to Instant DM, where we offer a powerful automated direct messaging solution for Instagram. We value your business and are committed to providing you with exceptional service and a product that helps you connect with your audience efficiently. As part of our commitment to transparency, we want to make our refund policy clear so that you can make informed decisions before purchasing.

Final Sale Policy

All purchases of Instant DM are considered final. Once a payment has been made, there are no refunds, exchanges, or cancellations. This policy applies to all plans, including any one-time purchases, subscriptions, and add-ons. By completing your purchase, you acknowledge and agree to this no-refund policy.

The reason for this policy is that Instant DM is a digital product, delivered immediately after purchase, and provides instant access to premium features. Due to the nature of digital services, it is not possible to revoke access once a purchase is completed, and therefore, refunds cannot be granted.

Evaluate Before You Buy

We understand that purchasing a product is a big decision. To help you make the right choice, we encourage potential customers to:

Fully review our product features, limitations, and benefits.
Take advantage of any free trial or demo (if available) before committing to a paid plan.
Contact our sales or support team with any questions you may have prior to purchasing.

It is important to ensure that Instant DM aligns with your needs before you proceed with the purchase. If you're unsure whether Instant DM is right for you, please reach out to us for further clarification.

Exceptions to Our No Refund Policy

While our policy is strict, we do recognize that certain exceptional circumstances may arise. In such cases, we reserve the right to consider refund requests on a case-by-case basis, at our sole discretion. These circumstances may include, but are not limited to:

Accidental duplicate purchases.
Technical issues or bugs that significantly impair the usability of the product and cannot be resolved within a reasonable time.
Refund will be issued with in 5 to 14 bank working days

Please note that requesting a refund does not guarantee that one will be granted, as this is determined on a case-by-case basis. If a refund is granted in such circumstances, it will be issued back to the original payment method.

Subscription Cancellations

If you are using a subscription-based plan for Instant DM and you wish to stop using the service, you may cancel your subscription at any time. Once canceled, your subscription will not renew at the end of the billing cycle, but you will retain access to the service for the duration of the period you have already paid for. No prorated refunds will be provided for unused portions of the subscription term.

Chargebacks

We strongly discourage chargebacks as a means of obtaining a refund. Chargebacks should only be initiated if there is a genuine case of fraud or unauthorized transaction. In the event of a chargeback, we reserve the right to suspend or terminate your access to Instant DM and pursue legal remedies, if necessary.

Product Support and Customer Satisfaction

At Instant DM, customer satisfaction is our priority. While we do not offer refunds, we are committed to resolving any issues that may arise. If you encounter any technical difficulties, feature malfunctions, or general issues with the product, please contact our support team immediately.

Our support team can be reached at ssk@instantdm.com, and we will do our best to provide a prompt and effective resolution to your concerns. We want to ensure that your experience with Instant DM is as smooth and beneficial as possible.

Changes to This Policy

Instant DM reserves the right to modify or update this No Refund Policy at any time. Any changes will be posted on this page, and it is your responsibility to review this page periodically to stay informed of any updates. Your continued use of Instant DM following any changes to this policy constitutes your acceptance of those changes.

Contact Us

If you have any questions about our refund policy or require further assistance, please do not hesitate to contact us:

Email: ssk@instantdm.com

Thank you for choosing Instant DM. We appreciate your understanding and look forward to helping you grow your business with our platform.

Frequently Asked Questions
(FAQ)

Is Instant DM approved by Meta/Facebook?

Yes, Instant DM has been granted advanced access and approval by Meta/Facebook.

What is Instant DM?

Instant DM is a software designed to help you automate various tasks on Instagram, such as sending direct messages, liking, commenting, and following, to save you time and increase your online presence.

Is InstantDM a Comment to DM automation tool?

Yes, InstantDM is a comment to DM automation tool specifcally crafted for content creator, and it's avialble at affordable price.

Is Instant DM accessible from mobile?

Yes, Instant DM is accessible from mobile devices, allowing you to manage your Instagram automation tasks on-the-go.

What is the free plan limit for Instant DM?

Our free plan offers up to 1500 automations per month. This means you can automate up to 1500 Comment Reply + 1500 DM Reply on 1500 comments.

How does Instant DM ensure the security of my data?

We take the security of your data very seriously. Instant DM is built on top of Amazon Web Services (AWS), which provides a highly secure and reliable infrastructure. Additionally, all data transferred between your device and our servers is encrypted, and data at rest is also encrypted to ensure maximum protection. This means that your sensitive information is safe and secure with us.