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Frequently Asked Questions
We know you have few questions
Find quick answers to the most common questions about our platform
Is InstantDM a Meta-verified Instagram automation tool?
Yes, Instant DM is a verified tech provider, has been granted advanced access to manage instagram and related tools from meta, mainly we're approval by Meta/Facebook.
Is my Insta account safe with InstantDM?
Yes, InstantDM is verified tech provider by meta, so your data is safe and secured with multi level encryption even in REST
Do i need to share my instagram password?
No, we wont ask for instagram password.
Is there a support team or help center available?
Yes, our support team avialbe via email, instagram and whatsapp.
Does InstantDM offer analytics or reports?
Yes, InstantDM provides deep analytics to help you optimize your campaigns. You can track click-through rates (CTR), link opens, city-based audience data, and even see your followers’ most active times. These insights help you send the right message at the right time for maximum engagement and conversions.
Can I create keyword-based auto-replies in DMs?
Yes, with InstantDM you can set up keyword-based DM triggers to automatically respond when someone messages you or comments using specific words or phrases. For example, you can reply with a discount code when someone says “promo” or send a product link when they ask for “price”. It’s a powerful way to engage leads, handle FAQs, and boost conversions without manual effort.
Can I collect emails using InstantDM on Instagram?
InstantDM allows you to collect valuable user data directly through automated DM flows, including email addresses, WhatsApp numbers, location, feedback, and more. You can customize your flows to capture the details that matter most to your business — no website or external forms needed.
Is InstantDM free?
Yes, InstantDM have free plan to support creators growth.
Feel free to mail us for any enquiries : ssk@instantdm.com
Frequently Asked Questions
We know you have few questions
Find quick answers to the most common questions about our platform
Is InstantDM a Meta-verified Instagram automation tool?
Yes, Instant DM is a verified tech provider, has been granted advanced access to manage instagram and related tools from meta, mainly we're approval by Meta/Facebook.
Is my Insta account safe with InstantDM?
Yes, InstantDM is verified tech provider by meta, so your data is safe and secured with multi level encryption even in REST
Do i need to share my instagram password?
No, we wont ask for instagram password.
Is there a support team or help center available?
Yes, our support team avialbe via email, instagram and whatsapp.
Does InstantDM offer analytics or reports?
Yes, InstantDM provides deep analytics to help you optimize your campaigns. You can track click-through rates (CTR), link opens, city-based audience data, and even see your followers’ most active times. These insights help you send the right message at the right time for maximum engagement and conversions.
Can I create keyword-based auto-replies in DMs?
Yes, with InstantDM you can set up keyword-based DM triggers to automatically respond when someone messages you or comments using specific words or phrases. For example, you can reply with a discount code when someone says “promo” or send a product link when they ask for “price”. It’s a powerful way to engage leads, handle FAQs, and boost conversions without manual effort.
Can I collect emails using InstantDM on Instagram?
InstantDM allows you to collect valuable user data directly through automated DM flows, including email addresses, WhatsApp numbers, location, feedback, and more. You can customize your flows to capture the details that matter most to your business — no website or external forms needed.
Is InstantDM free?
Yes, InstantDM have free plan to support creators growth.
Feel free to mail us for any enquiries : ssk@instantdm.com
Frequently Asked Questions
We know you have few questions
Find quick answers to the most common questions about our platform
Is InstantDM a Meta-verified Instagram automation tool?
Is my Insta account safe with InstantDM?
Do i need to share my instagram password?
Is there a support team or help center available?
Does InstantDM offer analytics or reports?
Can I create keyword-based auto-replies in DMs?
Can I collect emails using InstantDM on Instagram?
Is InstantDM free?
Feel free to mail us for any enquiries : ssk@instantdm.com