Shopify Integration
Bring e-commerce directly into your Instagram DMs. Product carousels, abandoned cart recovery, order confirmations, and upsells.
Connecting Your Shopify Store
- Navigate to Shopify in the sidebar.
- Click Connect Shopify Store.
- Enter your Shopify store URL (e.g.,
yourstore.myshopify.com). - Authorize InstantDM on Shopify's OAuth screen.
- After authorization, your store appears as connected.
Product Catalog in DMs
Send product carousels directly in DMs:
- Open the Flow Editor and add a Message Reply node.
- Select the Product message type.
- Choose products from your Shopify catalog.
- Each product card shows image, title, price, and a "Buy Now" button.
Abandoned Cart Recovery
Set up automated DMs to recover abandoned carts. When a customer abandons their cart, Shopify triggers a webhook to InstantDM, which sends a personalized DM with a link to complete their order.
Order Confirmations
After a purchase, send an automated DM confirming the order with order number and tracking link.
Product Recommendations
Use the AI Reply Node combined with Shopify data to ask about preferences and recommend specific products, followed by a product carousel.
Post-Purchase Upsells
Trigger a follow-up flow after purchase with a delay, complementary product carousel, and discount code.