Learn Every Feature of InstantDM

What Is InstantDM?

Platform overview, who it's for, and how it works with Meta's Graph API.

8 min

Account Setup & Connection

Connect Instagram via Facebook OAuth, grant permissions, and troubleshoot connection issues.

Connect / Disconnect Facebook

Step-by-step guide to connect, disconnect, and switch Facebook Pages and Instagram accounts.

Multiple Accounts

Manage multiple Instagram accounts from one dashboard. Workspace picker and multi-account plans.

Switch from ManyChat

Disconnect ManyChat and migrate your Instagram DM automation to InstantDM.

Mobile App (iOS & Android)

Download the official InstantDM app for iPhone and Android. Manage automations, monitor analytics, and respond to leads on the go.

Dashboard & Navigation

Complete sidebar walkthrough, dashboard metrics, heatmaps, and automation status indicators.

Plans & Pricing

Compare all plans, features, credit limits, and choose the right plan for your needs.

Choosing the Right Tool

Inbox Automation vs Quick DM vs Flow Editor — comparison table and decision guide.

Part 2

Post & DM Automation

10 min

Post Automation (Comment-to-DM)

Automate DM replies from post comments. Trigger words, follow gates, auto-hide, and boosted reels.

Quick Automation

Simple per-post automation setup without the Flow Editor. One-click comment-to-DM.

Story Automation

Auto-reply to story replies and mentions. All stories vs specific, keyword matching.

Live Automation

Automate responses during Instagram Live. Keyword triggers on live comments.

Meta Ads Automation

Auto-reply to comments and DMs from Meta/Instagram ad campaigns.

Global Automation

Set automation across ALL posts and stories at once. One config, every post.

Next Post Automation

Pre-configure automation for your next post before publishing.

Trigger When Sent to DM

Auto-reply when someone shares your post via DM to another user.

Inbox Automation

Set up simple keyword auto-replies for incoming DMs. Triggers, reply types, and rules.

Quick DM

Build multi-step DM sequences with delays, lead capture, images, PDFs, and buttons.

DM Sequence & Delays

Send multiple messages with timed delays. Drip campaigns and follow-up sequences.

Text Message Template

Send plain text DMs with links, randomized variations, and link tracking.

Button Card Template

Rich cards with cover images, titles, and tappable CTA buttons.

Product Carousel

Scrollable product carousels with images, prices, and buy buttons.

Media (Image/Video/Audio)

Send images, videos, and voice notes as DM messages.

PDF / File Template

Deliver PDFs, ebooks, and documents as downloadable DM attachments.

Ask Follow (Follow Gate)

Require users to follow you before receiving content. Grow followers with every automation.

Auto-Hide / Delete Comments

Automatically hide or delete comments after sending the DM reply.

Private Account Reply

Custom comment response when Instagram blocks DM to a private account.

Part 3

Flow Editor & AI

15 min

Flow Editor Deep Dive

Visual canvas, trigger nodes, message replies, questions, conditional logic, delays, and publishing.

8 min

AI Reply Configuration

Set up Claude or OpenAI-powered AI replies. Guided mode, custom prompts, and advanced settings.

Flow Insights & Analytics

Per-flow analytics, message delivery stats, and conversion tracking.

Share Flow (Public Link)

Generate a public link to share your flow with students, clients, or the community.

Automation Library

Save, reuse, and manage automation configurations across posts.

Part 4

Schedule & Content

Schedule Posts

Schedule Instagram posts, Reels, and carousels. Calendar view and auto-DM on publish.

Saved Captions Library

Save, organize, and reuse captions for scheduled posts.

Part 5

Integrations & Team

7 min

Shopify Integration

Connect Shopify, send product carousels in DMs, recover abandoned carts, and upsell.

Facebook & Messenger

Automate Facebook post comments and Messenger DMs alongside Instagram.

12 min

API & Webhooks

Outbound webhooks, inbound REST API, event payloads, signature verification, and API keys.

Collab Feature

Invite collaborators to specific posts. Manage collab permissions and automation access.

Team Management

Invite team members, assign roles, manage workspaces, and collaboration.

Referral Program

Share your referral link, earn commissions, track referrals, and withdraw earnings.

Part 6

Analytics & Settings

Contact Tagging

Tag contacts for segmentation. Filter by tags, export, and use in automations.

Link Tracking

Track link clicks in DMs. Short URLs, click analytics, and follow-up triggers.

Analytics & Performance

Dashboard metrics, DM stats, link analytics, heatmaps, and automation logs.

Viral Mode

Handle viral posts with smart rate limiting and queue management.

Settings Deep Dive

Safety limits, automation controls, AI configuration, integrations, and account settings.

In-Chat Trigger Preventor

Prevent automation from re-triggering during active conversations.

Safety & Best Practices

Rate limits, DM queues, followers-only mode, Smart Slowdown, and account safety.

instantdm-troubleshooting-guide

Common errors and fixes — connection issues, rate limits, failed flows, and support.