What do the Safety & Limits settings do?

Steps

1. Click Account Settings in the left menu. A window titled “Settings” opens.
2. Click the Safety & Limits tab.
   • You’ll see: “Protect your Instagram account with rate limits and connections.”
3. Change the settings you need (see the table below).
4. Click Save at the top right. Cancel closes the window without saving the number settings.

Every setting on this tab

Setting	What the screen says	What it does
Facebook Page (tag Connected / Not Connected)	“Connect for better comment delivery and account safety.”	Connect or Re-Connect opens Facebook login. Disconnect asks “Disconnect Facebook Page?” and warns “You will lose FB Automations. IG Connection will be re-activated.”
Facebook DM automation (tag Active / Not active). Only shows when a Page is connected	”Subscribes your Page to Messenger messages so Facebook DM flows and Quick DMs can reply.”	Click Verify & activate (or Re-verify) if your Messenger replies don’t work.
Instagram Account (tag Connected / Not Connected)	“Disconnect your Instagram account. You can reconnect anytime.”	Re-Connect or Connect opens Instagram login. Disconnect warns “Both Instagram and Facebook will be disconnected. All automations will stop. You can reconnect anytime.”
Comment Limit / Hour	”Max comments to process per hour. 0 = unlimited.”	A number from 0 to 1,000 (default 250). On Trendsetter and the Multi plans, when a busy post passes this number in an hour, public comment replies pause and DMs keep going. Replies come back when the count drops. The screen says 0 means unlimited, but 0 currently works like the default of 250, so enter a high number if you want replies to keep going. The hourly count is approximate. On Free and Legend Pro it has no effect.
Automations / Hour	”New comment-to-DM automations per hour.”	Your hourly pace for comment automations. Choices above your plan’s ceiling are greyed out. See DMs per hour.
Rate Limit Retry	”Wait time after hitting IG rate limit.”	A slider from 1 to 120 minutes. When Instagram says your account is sending too fast, InstantDM pauses and tries again after this time.

On the phone app

Tap your profile photo → Settings → Safety & Limits (“Connections and rate limits”). You get the same cards. Tap Save Changes after a change (the button appears only when something changed). Connect for a Facebook Page opens the website, because the app can’t do Facebook login.

Good to know

• Rate Limit Retry: the slider shows 60 minutes even if you never saved a value. Move it to the time you want and click Save, so your choice is the one used.
• Comment Limit / Hour controls public replies, not DMs, even though its description says “comments to process”.
• Automations / Hour only paces comment automations. DM keyword replies, story replies and button taps are not slowed by it.
• When a Facebook Page is connected, Connect Instagram Directly is refused. To go back to Instagram login, click Disconnect on the Facebook Page card. See Instagram or Facebook login.
• Global, Comments, DMs, Prevent In-Chat Trigger and Whitelist Contacts are on the Automation tab. See Automation tab switches.

What you can’t do

• Choose an hourly pace above your plan’s ceiling.
• Use Comment Limit / Hour on Free or Legend Pro.
• Set limits per post. These settings apply to the whole account.

If it doesn’t work

• Messenger keyword replies don’t answer: click Verify & activate on the Facebook DM automation card.
• “Your account is connected through a Facebook Page. Please reconnect using your Facebook Page instead of connecting Instagram directly.”: use Connect Instagram via FB Page, or disconnect the Facebook Page first.
• The red banner “Instagram conection expired! Automation Stopped.” is showing: see reconnect Instagram.