What can I do in the InstantDM phone app?

Before you start

• Install InstantDM from the App Store (iPhone and iPad) or Google Play (Android). Search “InstantDM”.
• You need a Creator or Business Instagram account to connect. See how to switch.
• The app and the web app use the same InstantDM account. Anything you set up in one shows in the other.

Steps

1. Open the app and choose your language, or close the picker to use English.
2. Sign in with Continue with Google, Continue with Apple (iPhone and iPad) or Login with Email (OTP Login or Password).
3. If you see “Instagram Account Required”, tap Connect and log in to Instagram in the secure window.
4. On Home, under “Choose Platform”, tap Instagram to start automating your posts, stories and DMs.

What the app can and can’t do

Task	In the app	Notes
Sign in and connect Instagram	Yes	Google, Apple or email sign-in
Comment to DM on a post or Reel	Yes	Instagram → Posts → post → Send Link or Images
Text, button card, carousel, PDF, DM sequence	Yes	Same limits as the web: 700 characters, 3 buttons, 10 cards, 10 messages
Public replies, Welcome Message, Follow For Link	Yes	Paid features are locked on Free
Story replies	Yes	Instagram → Stories
All posts or all stories	Yes	Quick Global Automation
Next post	Yes, without a caption code	It attaches to your next new post
Instagram DM keyword replies	Yes	Instagram → DM tab → Create New
Facebook Page post comments	Yes, after the Page is linked on the web	Facebook on Home
Connect a Facebook Page	No	Connect Facebook opens the website
Facebook Messenger keyword replies, Facebook stories	No	Use the web app
Reply Delay, Lead Gen on a post	No	Use the web app
Build or edit flows	No	You can see flows, contacts and answers
Schedule posts (Later)	Yes	Image, carousel (up to 10) and Reel. No stories
Dashboard and DM Insights	Yes	Dashboard tab, 7, 14 or 30 days
Contacts page and CSV export	No	Contacts are shown per post, per DM automation and per flow
Re-run missed comments, Automation Recovery	Yes	Re-run missed comments is Trendsetter and above
Safety & Limits, Automation switches, whitelist	Yes	Profile photo → Settings
AI Configuration, Integrations	No	Use the web app
Team, API, MCP, webhooks, invoices	No	Use the web app
Buy a plan	Starter (Legend Pro) and Brand (Trendsetter)	Through the App Store or Google Play
Trendsetter Pro, Multi plans	No	Buy on the web

On the phone app

This whole page is about the app. For your first automation from the phone, see the phone steps in How do I set up my first automation?

Good to know

• Don’t edit a Lead Gen post in the app. Publishing a post’s automation in the app removes a Lead Gen that was set up on that post from the web.
• The plan badge and screens may show the older plan names. On the plans screen, Starter = Legend Pro and Brand = Trendsetter. Always check the price in the App Store or Google Play sheet before you confirm.
• A subscription bought in the app is managed by Apple or Google. Cancel it in the store. Deleting the app does not cancel it. See I subscribed in the iPhone or Android app.
• To switch between accounts, tap your profile photo → Switch Account.
• For help, tap your profile photo → Chat Support.

What you can’t do

• Connect a Facebook Page inside the app.
• Build flows or set caption codes for Next post.
• Export contacts or download invoices.
• Invite team members.

If it doesn’t work

• “Connection Expired”: tap the banner, or go to Settings → Safety & Limits → Instagram Account → Re-Connect.
• A post shows “Flow Editor” and won’t open: it’s run by a flow. The app says “Flow editor is available only on desktop/laptop.” Edit it on a computer.
• No OTP email: check your spam folder. You can resend the code after 60 seconds.
• Plan not updated after buying: pull down on Home to refresh. On a new phone, use Restore Purchases on the plans screen.